Last updated: June 2026
For project-based services (web development, SaaS development, design, etc.), refunds are handled as follows: if work has not yet begun, a full refund of any deposit paid is available. If work has begun, the deposit is non-refundable and covers the work completed up to the point of cancellation.
For projects with milestone-based payments, each milestone payment is non-refundable once the milestone has been delivered and approved by the client. This ensures fair compensation for work completed.
For ongoing maintenance or support subscriptions, you may cancel at any time with 30 days notice. Refunds are provided on a pro-rata basis for the unused portion of the current billing period.
If you change your mind within 7 days of signing a project proposal and before any work has begun, we offer a full refund of any deposit paid. After work has commenced, the deposit is non-refundable.
If you are unsatisfied with any deliverable, we will work with you to make reasonable revisions. If a resolution cannot be reached, we offer mediation before pursuing any formal dispute process.
To request a refund or discuss cancellation, contact us at contact@devwerse.com. We will respond within 5 business days.
